In the Mailroom Settings, you can configure the following options:

Customize the Mailroom Logo

You can customize the Mailroom logo by uploading a file of the logo you want to use. Once set, the logo displayed in the top left corner of the dashboard will be changed. This custom logo is visible not only to the Mailroom owner account but also to all users.

Customize the Mailroom Subdomain

You can customize the subdomain of your Mailroom. The format will be [yourpreferredalphanumeric.mailmate.jp].

Please note that it may take 2–3 business days for the changes to take effect.

Smart Mailroom

Turning on the Smart Mailroom feature allows AI to read uploaded data and suggest necessary information when assigning it to the inbox.

Change the Mailroom Address

You can change the address of the Mailroom. Changing the address will also update the address registered in all inboxes.

Add Storage Locations

You can add storage locations for the original mail items.

1. Open "Mailroom" > "Settings" > "Mail Storage Location" section, then click the black "+ Create" button.
2. Enter the name of the location you want to add, then press Enter or click "Add."

Note: The number displayed under Storage Locations indicates the count of items associated with that location. You cannot delete a location if this count is not zero. You can change the storage location for any item from within each inbox or from "Mailroom" > "All Mails."

Add Administrators

You can add members to manage the Mailroom.

1. Open "Mailroom" > "Settings" > "Members" section.
2. Enter the email address of the member you want to add, then press Enter or click the "Add" button.

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Documentation is updated from time to time — please confirm with MailMate personnel in all cases. Documentation may be out of date, lack details, or have mistakes.